Community Campus 87
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Stakeholder Analysis 2016

Community Campus due to its range of activities and geographical coverage has a diverse range of stakeholder groups often with conflicting needs and expectations.  The organisation recognises the need to prioritise and focus on the needs and expectations of the most important stakeholders to develop and sustain long-term working relationships.

Clients, Beneficiaries

Young homeless people, tenants, ex-tenants, older homeless people, community placements, school placements, trainees, students, tenants’ children.

Customers – Contracts, Service Level Agreements

Supporting People MBC, Supporting People SBC, Stockton Drugs Action Team, North Ormesby Neighbourhood Development Trust, SBC Housing Benefits, HBC Housing Benefits, MBC Housing Benefits, DWP (YEI), MBC Children’s Services, Community Campus Trading customers, Community Campus internal customers.

Partners – Including Referral Organisations, Informal Working Partnerships

Leaving Care Team, Training Organisations, MBC/SBC/HBC Homeless Teams, Homeless Link, VCS Organisations, Nightstop, CAB, RSLs, CITB, Prince’s Trust, MBC/SBC/HBC Youth Services, YEI Network of Providers, Complementary Education Services, Local Colleges, VONNE, Social Enterprise Coalition, National Citizens Service, Self-Help Housing Network, NESEP, Public Health Services, Preventions, Safe in Tees Valley, NEPO, One Awards, North East Open College Network and CIEH Training Accreditation Network.  Corporate Social Responsibility Partners.  Social Audit Network, Locality, North East Chamber of Commerce, Investors in People,  Insurance Company (Erimus), Accountant (SV Bye and Co) , HR Advisor – Mayberry Consultancy Ltd, Pension Advisor – Positive Solutions.

Formal Partnership

MBC Housing Partnership, HBC Housing Provider Forum, SBC Supported People Provider Forum, Self-Help Housing Network, North East Procurement Ltd.


MBC/SBC/Social Investment Business (Futurebuilders), Albert Hunt Trust, Middlesbrough and Teesside Philanthropic Foundation, SBC Drugs Action Team, Unity Trust, Land Aid, Nationwide Foundation, Prince’s Trust.

Local Community

Company Members, Neighbours, Young People Families, Residents, Ex-members, Ex-tenants.

Board Trustees

East Cleveland Youth Housing Trust, NESEP, TVSEP, St Mary’s Centre, Youth Homelessness North East, IOSH, Homeless Link Advisory Group.

Employees (paid/unpaid/full time/part time/sessional

Paid Staff, Volunteers, Board Members, Steering Group, Placements.


Wider Community

Local and Regional Media/Trade Magazines, Local Councillors, MP’s, Local Government Networks.

Local/Regional/National Government

MBC/HBC/R+C BC/SBC Community Network/Regeneration Teams, MBC/SBC Supporting People Networks, Job Centre Plus/DWP, Landlord Liaison Teams, Homeless Teams, Government Office North East, MPs, MEPs, Local Councillors, Tees Valley Unlimited, DCLG.

International Links/Partners

Commact UK and Europe/Community Business Scotland/Read Centre, Renton Development Trust/Commact India/Commact Australia, Feansta European Network.

Regulatory Bodies

Inland Revenue, Companies House, Financial Conduct Authority, CIC Registrar, Fire Authority, Audit Commission, HSE, Environmental Health Departments.
July 2016
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by | Digital Agency Leeds